Use this page as the emergency handoff guide for Local Reach Web Design if Nick is unavailable.
Manual collector refresh command:
ssh -t mc-ops-01-warp "sudo -u mission-control /opt/localreach/mission-control/collector/run-collector-ovh.sh"
Subject: Local Reach Web Design service continuity update
Hi [Client Name],
I wanted to let you know there has been an unexpected personal emergency involving Nick. Service is continuing, and your website/support coverage remains active while we complete the transition.
For requests, please use: [support email]
For urgent issues, please use: [urgent phone/email]
Thank you for your patience,
[Name]
Subject: Local Reach Web Design ownership transition
Hi [Client Name],
I am writing to share that Local Reach Web Design is transitioning operations to [new operator/company]. Your current services, pricing, and support channels will remain active during the transition.
Transition contact: [name + email]
Support contact: [support email]
We will share any future changes in writing before they take effect.
Thank you,
[Name]
Keep secrets in the password manager, not in this page. This table should only describe where access lives and who can help.
| System | Purpose | Where Access Is Stored | Billing Owner | Backup Contact |
|---|---|---|---|---|
| Cloudflare | DNS, proxy, load balancer | [vault item] | [name] | [name + email] |
| Hetzner | Server hosting | [vault item] | [name] | [name + email] |
| OVH mc-ops-01 | Mission Control collector, backup runner, malware scans | [vault item] | [name] | [name + email] |
| Backblaze B2 | Encrypted website backup repository | [vault item] | [name] | [name + email] |
| TrueNAS | Secondary/rollback copy during Mission Control migration | [vault item] | [name] | [name + email] |
| GitHub | Code repositories | [vault item] | [name] | [name + email] |
| Domain registrar(s) | Domain renewal and transfer | [vault item] | [name] | [name + email] |
| Business banking | Cash flow and expenses | [vault item] | [name] | [name + email] |
Decision deadline: choose a path by [date].
Decision-makers: [name(s)].