Doomsday Handoff Plan

Use this page as the emergency handoff guide for Local Reach Web Design if Nick is unavailable.

First 24 Hours

First 7 Days

Keep Operations Running (Weekly)

Manual collector refresh command:

ssh -t truenas "sudo -n /mnt/Piscine/infra/mc-run.sh"

Client Communication Templates

Template: continuity notice

Subject: Local Reach Web Design service continuity update

Hi [Client Name],

I wanted to let you know there has been an unexpected personal emergency involving Nick. Service is continuing, and your website/support coverage remains active while we complete the transition.

For requests, please use: [support email]
For urgent issues, please use: [urgent phone/email]

Thank you for your patience,
[Name]

Template: ownership transition notice

Subject: Local Reach Web Design ownership transition

Hi [Client Name],

I am writing to share that Local Reach Web Design is transitioning operations to [new operator/company]. Your current services, pricing, and support channels will remain active during the transition.

Transition contact: [name + email]
Support contact: [support email]

We will share any future changes in writing before they take effect.

Thank you,
[Name]

Access Map (Fill This In)

Keep secrets in the password manager, not in this page. This table should only describe where access lives and who can help.

System Purpose Where Access Is Stored Billing Owner Backup Contact
Cloudflare DNS, proxy, load balancer [vault item] [name] [name + email]
Hetzner Server hosting [vault item] [name] [name + email]
TrueNAS Backups + collector [vault item] [name] [name + email]
GitHub Code repositories [vault item] [name] [name + email]
Domain registrar(s) Domain renewal and transfer [vault item] [name] [name + email]
Business banking Cash flow and expenses [vault item] [name] [name + email]

Handoff Path Decision

Decision deadline: choose a path by [date].

Decision-makers: [name(s)].

Review Cadence